Privacy Policy
1. Introduction
- Pet-First.com we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
We collect the following types of personal information:
- Account Information: Name, email address, phone number, and other details you provide during registration.
- Pet Information: Details about your pet’s health, vaccinations, medical records, and appointments.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including health consultations, booking appointments, and reminders.
- To improve the functionality of the app and offer personalized experiences.
- To communicate with you about updates, promotions, and new services.
4. Data Storage and Security
Your personal data is stored securely in cloud storage. We use encryption and other security measures to protect your data from unauthorized access.
5. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- Legal Compliance: We may disclose your information if required by law or to protect our rights.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct any inaccuracies in your information.
- Deletion: You can request the deletion of your account and personal data by contacting us.
7. Account Deletion Process
If you wish to delete your account, you can do so through the following steps:
- In-App Deletion: Navigate to the My Account section in the app and select the "Delete Account" option. Follow the prompts to confirm your request.
- Soft Delete: Upon requesting deletion, your account will be deactivated immediately. Your data will be retained for 30 days, during which you can reactivate your account if you change your mind. After 30 days, your data will be permanently deleted from our servers.
8. Cookies and Tracking Technologies
Pet-First.com uses cookies and other tracking technologies to improve your experience with our app. You can manage your cookie preferences through your device settings.
9. Children’s Privacy
Pet-First.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via the app or email.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Phone: +91 – 95777 91111
- Address: Plot No. 21, 1st Floor, Shrila, Gandipet Road, Narsingi, Telangana – 500 032
